Shipping Policy

At ACE KIDS BOUTIQUE, Inc., we are committed to delivering high-quality kids clothing to you quickly and safely. Every order is carefully packed and shipped using trusted carriers to ensure a smooth and reliable delivery experience. Our shipping process is designed to be efficient, dependable, and hassle-free—because your child’s comfort shouldn’t have to wait.

Order Processing Time

All orders are processed within 0 to 2 business days (Monday to Friday).

Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time & Delivery Estimates

Once your order has been processed, it will be shipped using our standard shipping method.

  • Transit Time: 3 to 5 business days
  • Total Delivery Time: 3 to 7 business days (processing + transit)

Delivery times may vary depending on your location and carrier-related delays such as weather conditions, holidays, or high shipping volume, which are beyond our control.

Shipping Location

We currently ship within the United States only.
At this time, international shipping is not available.

Shipping Charges

We proudly offer Free Shipping on all orders within the United States.
No additional shipping fees are charged at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to track your order directly through the carrier’s website.

If you do not receive a tracking email within 2 business days of placing your order, please contact us for assistance.

Delivery Issues or Delays

If your package is significantly delayed or marked as delivered but not received, please contact us as soon as possible so we can assist in locating your shipment with the carrier.

Damaged Packages

If your package arrives damaged, please follow these steps:

  • Take clear photos of the damaged item(s) and the shipping packaging
  • Contact our customer service team within 7 days of the delivery date
  • Send the photos along with your order number to: n.villafranco@yahoo.com

Without photographic proof of damage, we may not be able to offer a refund, replacement, or store credit.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error and your order has not yet shipped, please contact us immediately so we can attempt to update the address.

Contact Information

For any questions or concerns regarding shipping, please contact us:

ACE KIDS BOUTIQUE, Inc.
Website: https://acekidshp.com
Phone: +1 (323) 588-0100
Email: n.villafranco@yahoo.com

Business Address:
6357 Pacific Blvd
Huntington Park, CA 90255
United States

Business Hours:
Monday – Friday: 10:30 AM – 6:45 PM
Saturday: 10:30 AM – 6:45 PM
Sunday: 10:30 AM – 6:00 PM